Timothy Mullenbach
About Timothy Mullenbach
Timothy Mullenbach is a Senior ServiceNow Developer at Kforce Inc, where he has worked since 2022. He has a diverse background in software development, with previous roles at Cerner Corporation, Newscycle Solutions, and other companies, and holds a Bachelor's Degree in Computer Information Technology.
Work at Kforce
Timothy Mullenbach has been employed at Kforce Inc as a Senior ServiceNow Developer since 2022. In this role, he has engaged in Agile development practices, focusing on creating and updating ServiceNow components. His responsibilities include building Service Catalog items and enhancing user experience through customer-facing UI/UX features.
Previous Employment History
Prior to his current position, Timothy worked at Cerner Corporation as a Software Engineer II from 2021 to 2022. He also held the role of Software Engineer at Cerner Corporation from 2019 to 2021. His experience includes working as a Software Developer at Newscycle Solutions and Sales Analytics, Inc., and as a QA Specialist at Newscycle Solutions. Additionally, he has held various positions in the retail sector, including Meat Clerk at Festival Foods and Whole Foods Market.
Education and Expertise
Timothy Mullenbach earned a Bachelor's Degree in Computer Information Technology from Minnesota State University, Mankato, where he studied from 2013 to 2015. He also holds an Associate of Arts (A.A.) in Business Administration and Management from Normandale Community College, which he completed from 2008 to 2012. His educational background supports his technical expertise in software development and ServiceNow platform customization.
Technical Skills and Contributions
Timothy has developed a custom application for creating special customer service tickets, which includes a support desk and knowledge article creation tool. He has built over 30 Service Catalog items from scratch, incorporating variables, business logic, and catalog policies. Additionally, he has created or updated over 80 custom Service Portal widgets, significantly enhancing the customization of the ServiceNow platform.
Agile Development Experience
Timothy has participated in Agile development methodologies, specifically utilizing two-week sprints to manage projects effectively. His experience in Agile environments has allowed him to focus on iterative development and continuous improvement, contributing to the successful delivery of software solutions.