Andrew Flanagan
About Andrew Flanagan
Andrew Flanagan serves as the Director of Claims Operations at Kin Insurance, where he has worked since 2024. With extensive experience in claims leadership across various companies, he focuses on data-driven improvements and fostering development in the insurance industry.
Work at Kin Insurance
Andrew Flanagan has been serving as the Director of Claims Operations at Kin Insurance since 2024. In this role, he oversees claims operations in a remote capacity. His responsibilities include managing claims processes and ensuring operational excellence within the organization.
Previous Experience in Insurance
Prior to his current position, Flanagan held several roles in the insurance industry. He worked at Allstate as Senior Manager for Litigation, Appraisal, and Condo Claims from 2021 to 2024. Before that, he was the Director of Operations at Companion Protect for 8 months in 2021. His experience also includes a three-year tenure at National Flood Services as Director of Claims Operational Excellence from 2018 to 2021.
Education and Expertise
Flanagan is pursuing a Master of Business Administration (MBA) with a focus on Insurance at Brenau University, a program he has been engaged in since 2016. He also holds a Bachelor's degree in Business Administration and Management from Charter Oak State College, which he completed between 2011 and 2013. His educational background supports his expertise in claims operations and management.
Claims Leadership Experience
Flanagan possesses extensive claims leadership experience across various markets and insurance models. His career includes roles at Nationwide Insurance, where he served as Associate Director of Property Claims from 2015 to 2018 and as a Consultant in Business Project Management from 2012 to 2015. He also worked as a Property Field Claims Manager from 2010 to 2012.
Professional Development Focus
Flanagan is enthusiastic about the future of the insurance industry and emphasizes data-driven continuous improvement in both people and processes. He actively seeks opportunities for personal and professional growth while fostering development in others, contributing to a culture of innovation and relationship building within the industry.