Colleen A.
About Colleen A.
Colleen A. is a Senior IT Manager at Kin Insurance, with a strong background in information technology management across various organizations. She has held multiple roles, including Director of Information Technology at Excella and IT Manager at the Democratic National Committee, and focuses on service, security, and efficiency in her work.
Work at Kin Insurance
Colleen A. currently serves as the Senior IT Manager at Kin Insurance, a position she has held since 2023. In this role, she focuses on enhancing service, security, and efficiency to support the company's mission. Colleen's responsibilities include managing IT operations and ensuring that technology services align with organizational goals.
Previous Experience in Information Technology
Before joining Kin Insurance, Colleen A. worked at Numerator as the Information Technology Services Manager for 11 months in 2022 to 2023. She also held the position of Director of Information Technology at Excella from 2017 to 2020, where she oversaw IT strategy and operations. Colleen's career includes roles as IT Manager at the Democratic National Committee and Kenna Security, as well as IT Support Manager at NeighborWorks America.
Education and Expertise
Colleen A. studied Business at Triton Community College, where she earned an Associate's Degree. She also attended Dominican University, furthering her education in the field of Business. Her expertise encompasses IT and cybersecurity, development, SaaSOps, process management, compliance, and DevOps, making her well-equipped for her roles in technology management.
Background in IT Support and Management
Colleen A. has a diverse background in IT support and management, beginning her career as a Helpdesk Technician at IES Abroad from 2008 to 2010. She has also worked as an IT Support Analyst at Blackman Kallick and as an IT Helpdesk Manager at 2U. Throughout her career, she has managed significant budgets and has focused on cost reduction in IT operations.
Focus on User Education and Security
In her roles, Colleen A. emphasizes user education in secure best practices. She partners with users to empower their roles within the organization, ensuring that security protocols are understood and followed. Her approach reflects her commitment to fostering a secure and efficient IT environment.