Derek Dotson
About Derek Dotson
Derek Dotson is a Recruiter and Operations Manager at Kin Insurance in Chicago, Illinois, where he has worked since 2018. He has a background in management and customer service, having previously held roles at Ossip Optometry and Lenscrafters, and he holds a Bachelor of Arts in History from Wabash College.
Work at Kin Insurance
Derek Dotson has been with Kin Insurance since 2018, holding multiple roles including Operations Manager, Recruiter, and Operations/HR Business Partner. As Operations Manager, he has contributed to operational efficiency for six years. In his role as Recruiter, which he began in 2022, he focuses on expanding the sales team. Additionally, he has served as Operations/HR Business Partner for five years, where he has been involved in aligning human resources with operational strategies. He leads the Customer Wellness Team, aiming to enhance customer satisfaction and team performance.
Education and Expertise
Derek Dotson earned a Bachelor of Arts (BA) in History from Wabash College. His educational background provides a foundation for his analytical skills and understanding of organizational dynamics. His expertise spans operations management and recruitment, with a focus on building a strong sales team at Kin Insurance. He encourages individuals interested in customized solutions or software development to explore opportunities within the company.
Background
Before joining Kin Insurance, Derek Dotson held various managerial positions. He was the General Manager at Ossip Optometry + Ophthalmology from 2015 to 2018, overseeing operations in Merrillville, IN. Prior to that, he worked as a Retail Manager at Lenscrafters for three years in the Greater Chicago Area. His career began at ALDI Stores, where he served as Assistant Manager for seven years. He also worked as a Service Delivery Specialist at Covad Communications for one year in the Greater Denver Area.
Achievements
At Kin Insurance, Derek Dotson has led initiatives to improve customer satisfaction through the Customer Wellness Team. His recruitment efforts have been directed towards building a world-class sales team, emphasizing the importance of customized solutions and software development. His leadership in operations and human resources has contributed to the overall growth and efficiency of the organization.
Hobbies and Interests
Outside of his professional responsibilities, Derek Dotson enjoys playing chess and practicing juggling. These hobbies reflect his strategic thinking and focus on skill development, which may also influence his approach to problem-solving in the workplace.