James Vongsaphay
About James Vongsaphay
James Vongsaphay is an IT Analyst at Kin Insurance, where he has worked since 2021. He has a background in desktop engineering and product support, with previous roles at Cars.com and Breadcrumb by Groupon.
Work at Kin Insurance
James Vongsaphay has been employed at Kin Insurance as an IT Analyst since 2021. In this role, he is responsible for managing and supporting IT systems, ensuring operational efficiency, and addressing technical issues. His tenure at Kin Insurance has contributed to the company's technological advancements and support infrastructure.
Previous Experience at Cars.com
Before joining Kin Insurance, James Vongsaphay held multiple positions at Cars.com. He started as a Service Desk Analyst I from 2014 to 2015, where he provided technical support and resolved user issues. He then progressed to Desktop Engineer I from 2015 to 2017, followed by Desktop Engineer II from 2017 to 2020, where he enhanced his skills in desktop support and system management.
Early Career at Breadcrumb by Groupon
James Vongsaphay began his career as a Product Support Specialist at Breadcrumb by Groupon in 2013. He worked in this role for six months in the Greater Chicago Area, providing assistance to customers and addressing product-related inquiries. This position laid the foundation for his future roles in IT support and analysis.
Education and Expertise
James Vongsaphay earned a Bachelor of Science (B.S.) degree from Northern Illinois University. His educational background has equipped him with the knowledge and skills necessary for his roles in IT support and analysis, contributing to his effectiveness in the technology sector.