Kylie Pak
About Kylie Pak
Kylie Pak is a Senior Scrum Master at Kin Insurance, recognized for her commitment to servant leadership and empowering agile teams. With extensive experience in project coordination and a strong background in process improvement, she has held various roles at Capital One and is also the owner of RedBrick Properties RVA.
Work at Kin Insurance
Kylie Pak has been serving as a Senior Scrum Master at Kin Insurance since 2023. In this role, she focuses on empowering agile teams and fostering a culture of openness and collaboration. Her responsibilities include coordinating and communicating across multiple teams to ensure the successful delivery of complex projects. Kylie's approach emphasizes servant leadership, which aligns with the agile methodology and enhances team performance.
Education and Expertise
Kylie Pak holds a Master of Science in Information Systems from Virginia Commonwealth University, where she studied from 2000 to 2004. She also earned a Bachelor's degree in Economics from Randolph-Macon College, completing her studies from 1995 to 1999. Her educational background provides a solid foundation for her expertise in agile methodologies and process improvement.
Background
Kylie Pak has an extensive professional background, particularly in the financial services sector. She worked at Capital One for 13 years, holding various positions including Data Steward, Disaster Recovery Analyst, and Portfolio Manager. Afterward, she transitioned to roles such as Scrum Master and Agile Delivery and Portfolio Lead, where she focused on enhancing team dynamics and project delivery. Additionally, she has been the owner of RedBrick Properties RVA since 2017.
Achievements
Throughout her career, Kylie Pak has specialized in cultivating high-performing agile teams. She employs unique retrospectives and team-building activities to enhance team collaboration and effectiveness. Her strong background in process improvement aids in navigating complex team dynamics, allowing teams to achieve their full potential through tailored approaches that utilize observation and active listening skills.