Amol Kamal Kaur
About Amol Kamal Kaur
Amol Kamal Kaur is a Service Operations Analyst with a Master's degree in Electrical and Computer Engineering from the University of Ottawa. He has extensive experience in network systems and currently works at Kinaxis, having previously held various roles at Nova Networks.
Work at Kinaxis
Amol Kamal Kaur has been employed at Kinaxis as a Service Operations Analyst since 2019. In this role, Kaur is responsible for managing service operations, focusing on optimizing processes and enhancing service delivery. Kaur’s experience in network systems and cloud computing contributes to the effectiveness of operations within the organization.
Education and Expertise
Amol Kamal Kaur holds a Master of Engineering (MEng) in Electrical and Computer Engineering from the University of Ottawa, which was completed between 2014 and 2016. Prior to this, Kaur earned a Bachelor's Degree in Computer Science and Engineering from Punjab Technical University from 2009 to 2013. Kaur demonstrates a strong interest in cloud computing and contemporary technologies, along with extensive knowledge in configuring routers and switches.
Background
Before joining Kinaxis, Amol Kamal Kaur worked at Nova Networks in various roles, including Service Desk Analyst L2, Service Desk Team Lead, and IT Service Desk Analyst from 2018 to 2019. Kaur's responsibilities included overseeing service desk operations and providing technical support, which helped develop a solid foundation in IT service management.
Technical Skills
Amol Kamal Kaur possesses strong technical skills in network management, including configuring and troubleshooting LAN/WAN network systems. Kaur has a solid understanding of network monitoring, VPN technology, and security measures such as firewalls and IDS/IPS. Additionally, Kaur is experienced in implementing IP addressing schemes and LAN/WAN protocols to meet diverse network requirements.
Project Management Methodologies
Amol Kamal Kaur is familiar with both Agile and Waterfall methodologies, indicating versatility in project management approaches. This knowledge allows Kaur to adapt to different project environments and contribute effectively to team dynamics and project outcomes.