Andrew Nguyen
About Andrew Nguyen
Andrew Nguyen is a Technical Support Analyst based in San Diego, California, with a diverse background in technical support and supply chain roles. He has accumulated experience across several companies, including Kinaxis, Peraton, and ServiceNow, since beginning his career in 2013.
Current Role at Kinaxis
Andrew Nguyen serves as a Technical Support Analyst at Kinaxis, a position he has held since 2021. He is based in San Diego, California. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their needs are met effectively. His experience in technical support contributes to the operational efficiency of the organization.
Previous Experience in Technical Support
Prior to his current position, Andrew worked at ServiceNow as a Technical Support Engineer from 2020 to 2021. His role involved troubleshooting and resolving technical issues for clients. Additionally, he served as an Associate Support Engineer at Perspectium from 2018 to 2020, where he further developed his technical support skills.
Educational Background
Andrew Nguyen studied at San Diego State University, where he earned a Bachelor of Science (B.S.) in Business Administration with an emphasis in Information Systems from 2016 to 2018. He also attended San Diego Mesa College, achieving an Associate of Science (A.S.) in Business Administration from 2012 to 2016. His educational background provides a strong foundation for his career in technical support and information systems.
Early Career and Internships
Andrew's early career included various roles that contributed to his professional development. He worked as a Supply Chain Assistant at Cognella in 2017 and completed internships at American Specialty Health as an IT Service Management Intern and at Chromalloy as a Quality Assurance Intern. These positions allowed him to gain practical experience in different aspects of business and technology.
Work History Overview
Andrew has a diverse work history that includes roles in customer service and logistics. He worked at UPS as a Package Handler from 2014 to 2017 and at Subway as a Sandwich Artist from 2013 to 2014. His varied experiences across different industries have equipped him with a broad skill set applicable to his current role.