David Young
About David Young
David Young is the Manager of Global Premier Support at Kinaxis, a position he has held since 2020. He has extensive experience in technical support and management, having worked at various companies including Quest Software and Vocollect over a career spanning more than two decades.
Current Role at Kinaxis
David Young serves as the Manager of Global Premier Support at Kinaxis. He has held this position since 2020, contributing to the company's commitment to delivering high-quality support services to its global clientele. In this role, he oversees the premier support team, ensuring that customer needs are met effectively and efficiently.
Previous Experience at Quest Software
David Young has extensive experience at Quest Software, where he worked in various roles from 2009 to 2018. His positions included Technical Account Manager for Premier Support, Support Team Lead for Active Directory/User Workspace Management, and Virtualization Management. His tenure at Quest Software spanned nearly nine years, during which he developed expertise in customer support and technical account management.
Technical Support Background
Prior to his role at Quest Software, David Young worked in technical support positions at several organizations. He was a Technical Support Specialist at Vocollect from 2006 to 2008 and a Support Technician at Datastream Systems Inc from 1998 to 2000. Additionally, he served as a Systems Administrator at Maritz Europa from 2000 to 2006, where he gained valuable experience in systems management and support.
Career Timeline
David Young's career spans over two decades, with significant roles in technical support and management. He began his career as a Support Technician at Datastream Systems Inc from 1998 to 2000. He then worked as a Systems Administrator at Maritz Europa for six years, followed by various positions at Quest Software. He also held a role at Kinaxis as Premier Support Manager from 2018 to 2020 before assuming his current position.