Derek Watkins
About Derek Watkins
Derek Watkins serves as the Premier Support Manager at Kinaxis, a position he has held since 2019 in the Ottawa, Canada Area. He possesses a diverse educational background and extensive experience in business analytics, mobile application development, and web development.
Work at Kinaxis
Derek Watkins has been serving as the Premier Support Manager at Kinaxis since 2019. In this role, he is responsible for overseeing support operations and ensuring customer satisfaction in the Ottawa, Canada Area. His tenure at Kinaxis has lasted for five years, during which he has contributed to the company's commitment to providing high-quality support services.
Education and Expertise
Derek Watkins has a diverse educational background. He studied Computer and Information Sciences at Boise State University, where he achieved a degree in Information Science. He also holds a Bachelor's degree in Human Kinetics from the University of Windsor. Additionally, he studied Law and Society at Purdue University, earning a Bachelor of Arts (B.A.). This varied education has equipped him with a broad skill set applicable to multiple fields.
Background
Derek Watkins has accumulated extensive work experience across various sectors. He began his career at Nortel Networks as a Co-Op developer, focusing on internal monitoring and alerting systems. He later held several positions at IBM, including Senior Cloud Escalation & Account Analyst and Senior Mobile Application SME & Technical Analyst. His experience also includes a six-year role as a Senior Web Developer at the University of Toronto and a brief position as Telecommunications Manager at Best Buy.
Achievements
Throughout his career, Derek Watkins has held senior roles that highlight his expertise in business analytics and mobile application development. At IBM, he worked as a Senior Business Analytics Escalation Analyst, where he contributed to enhancing business processes. His extensive experience in web development is evident from his six years at the University of Toronto, where he developed and maintained web applications.