Emily Fisk, Fcxp (Cx I), Cpim, Cscp
About Emily Fisk, Fcxp (Cx I), Cpim, Cscp
Emily Fisk is a Senior Program Manager for Global Customer Success at Kinaxis, where she has worked since 2019. With over 20 years of experience in manufacturing, supply chain management, and technology, she is known for her strategic planning abilities and her focus on customer success.
Current Role at Kinaxis
Emily Fisk serves as the Sr. Program Manager for Global Customer Success at Kinaxis. She has held this position since 2019, contributing to the company's focus on enhancing customer satisfaction and success. In this role, she is known for facilitating collaboration across various organizations to ensure that customer needs are met effectively.
Previous Experience at Kinaxis
Prior to her current role, Emily Fisk worked at Kinaxis in multiple capacities. She was a Center of Excellence Sr. Consultant from 2014 to 2018, where she played a key role in driving best practices. From 2018 to 2019, she served as Program Manager for Customer Experience, focusing on improving customer interactions and outcomes.
Experience at Iogen Corporation
Emily Fisk has extensive experience at Iogen Corporation, where she held various positions from 2001 to 2012. Her roles included Quality Control Technician, Quality Control Supervisor, Operations Planner, and Production Planner. This experience provided her with a solid foundation in manufacturing and operations within the biotechnology sector.
Education and Certifications
Emily Fisk earned her Bachelor of Science (B.Sc.) in Biochemistry from the University of Ottawa. She holds professional certifications in CPIM (Certified in Production and Inventory Management) and CSCP (Certified Supply Chain Professional), which enhance her expertise in supply chain management and production processes.
Teaching Experience
Emily Fisk has also contributed to education as an Instructor at Algonquin College. She taught at the School of Business & Centre for Continuing and Online Learning from 2009 to 2015, sharing her knowledge and experience in business and supply chain management with students.