Eric Laporte
About Eric Laporte
Eric Laporte is the President of Ottawa Drones and has served as Team Lead for Premier Support at Kinaxis since 2019. He has a background in technology, with experience at companies such as IBM, Adobe, and Telecom Ottawa, and holds a Computer Systems Technician qualification from Algonquin College.
Work at Kinaxis
Eric Laporte has been employed at Kinaxis since 2019, where he serves as Team Lead for Premier Support. In this role, he oversees support operations, ensuring that clients receive effective solutions and assistance. His tenure at Kinaxis has lasted for five years, during which he has contributed to enhancing customer satisfaction and operational efficiency.
Current Role at Ottawa Drones
Since 2020, Eric Laporte has held the position of President at Ottawa Drones. Under his leadership, the company has expanded its operations across multiple business verticals, focusing on providing valuable data to various industries. His role involves strategic decision-making and driving the company's vision forward.
Education and Expertise
Eric Laporte studied at Algonquin College of Applied Arts and Technology from 2000 to 2002, where he earned a diploma as a Computer Systems Technician. This educational background has equipped him with foundational knowledge in technology and systems, which he has applied throughout his career in various technical roles.
Previous Experience at IBM and Adobe
Prior to his current roles, Eric Laporte worked at IBM as a Senior Technical Analyst from 2008 to 2015, gaining extensive experience in technical support and analysis. He also served as a Technical Account Manager at Adobe from 2016 to 2019, where he managed client relationships and provided technical guidance.
Early Career at Telecom Ottawa
Eric Laporte began his career at Telecom Ottawa as a Web Application Developer from 2004 to 2005. This early experience in web development laid the groundwork for his subsequent roles in technology and support, contributing to his overall expertise in the field.