Heather Landry
About Heather Landry
Heather Landry is a Knowledge Content Specialist at Kinaxis, where she has worked since 2018. She holds a Bachelor's degree in Psychology from Carleton University and a Master's degree in Communication from the University of Ottawa.
Work at Kinaxis
Heather Landry has been employed at Kinaxis since 2018 as a Knowledge Content Specialist. In this role, she develops and delivers open online courses, collaborating with various internal and external stakeholders to gather requirements for program development. She is responsible for tracking and reporting on the progress and metrics of success for knowledge programs. Additionally, she led a cross-functional content audit during the implementation of the Kinaxis Knowledge Network, which received the CEdMA Innovation Award in 2018.
Education and Expertise
Heather Landry holds a Bachelor’s degree in Psychology from Carleton University. She also earned a Master of Arts (M.A.) in Communication from the University of Ottawa. Furthermore, she studied Technical Writing at Algonquin College of Applied Arts and Technology. Her educational background equips her with a strong foundation in both communication and technical skills, which she applies in her current role.
Background
Before her current position at Kinaxis, Heather Landry worked in various roles that contributed to her expertise in content development and technical writing. She served as a Teaching Assistant at the University of Ottawa from 2014 to 2015. Prior to that, she worked as a Technical Writer at the Bank of Canada from 2013 to 2014 and as a Technical Editor at Environment Canada from 2012 to 2013. She also held a position as a Content Developer at Kinaxis from 2016 to 2018.
Achievements
During her tenure at Kinaxis, Heather Landry led a significant content audit that was part of the Kinaxis Knowledge Network implementation. This initiative was recognized with the CEdMA Innovation Award in 2018, highlighting her contributions to the company's knowledge management efforts. Her work in developing open online courses and collaborating on program development further demonstrates her impact within the organization.