Ilyas Snaiki
About Ilyas Snaiki
Ilyas Snaiki is a Manager of Service Automation at Kinaxis, where he has worked since 2023. He has a diverse background in software development, IoT solutions, and service enablement, with previous roles at various companies including Ericsson, Daxyon Inc., and UQAM.
Current Role at Kinaxis
Ilyas Snaiki currently serves as the Manager of Service Automation at Kinaxis, a position he has held since 2023. In this role, he is responsible for overseeing service automation initiatives, leveraging his extensive background in technology and service enablement. His leadership is focused on enhancing operational efficiency and improving service delivery within the organization.
Previous Experience at Kinaxis
Prior to his current role, Ilyas Snaiki worked at Kinaxis as a Solutions Architect for the Knowledge Platform and Support from 2020 to 2022. He later took on the role of Team Lead for Service Automation from 2022 to 2023. His contributions during these periods involved developing solutions that support the company's service automation goals and enhancing the user experience.
Educational Background
Ilyas Snaiki holds a Master of Science (MS) in Computer Science from UQAM | Université du Québec à Montréal, where he studied from 2011 to 2014. He also studied Electronics at Lycée Al-khawarizmi, earning a High School Diploma from 2003 to 2006. Additionally, he completed a Telecom engineering program at Institut National des Postes et Télécommunications from 2008 to 2011.
Professional Experience in Technology
Ilyas Snaiki has a diverse professional background in technology, having worked in various roles across multiple organizations. His experience includes positions as a Software Developer at NoviFlow Inc., a Software Designer at Grass Valley, and a Services Software Professional at Ericsson. He has also been involved in entrepreneurial ventures, including a role at AV8 and participation in the D3 Acceleration Program at District 3 Innovation Centre.
Technical Skills and Expertise
Ilyas Snaiki possesses a strong technical skill set, with experience in service enablement and automation, particularly in the Internet of Things (IoT) sector. He has hands-on experience with platforms such as Salesforce and Absorb, as well as public cloud providers like Google Cloud Platform (GCP) and Amazon Web Services (AWS). His multilingual capabilities enhance his communication skills, allowing him to effectively engage with diverse teams and clients.