Kieran Taite
About Kieran Taite
Kieran Taite is a Team Lead at Kinaxis, where he has worked since 2022. He has extensive experience in support and operations management, having previously held roles at Kinaxis, BAE Systems Applied Intelligence, and Quinn Insurance.
Current Role at Kinaxis
Kieran Taite currently holds the position of Team Lead Premier Support at Kinaxis, a role he has occupied since 2022. In this capacity, he oversees the Premier Support team, ensuring high-quality service delivery to clients. His leadership focuses on enhancing customer satisfaction and operational efficiency within the support framework.
Previous Experience at Kinaxis
Before his current role, Kieran served as the Premier Support Manager at Kinaxis from 2019 to 2022. During this three-year tenure in Ireland, he was responsible for managing support operations and improving client engagement strategies, contributing to the overall performance of the support team.
Experience at BAE Systems Applied Intelligence
Kieran worked at BAE Systems Applied Intelligence in various capacities. He was the NROD Operations Manager from 2018 to 2019, overseeing operations in Dublin for one year. Prior to that, he served as Service Delivery Manager from 2013 to 2018 for five years, and as Application Support Engineer from 2011 to 2013 for two years, gaining extensive experience in service delivery and application support.
Background in Insurance and Information Systems
Kieran's career began in the insurance sector, where he worked at Quinn Insurance, Inc. as an Application Support Analyst from 2007 to 2009 and later as Documentation Development Team Lead from 2009 to 2010. He also gained experience as an Information Systems Analyst/Specialist at ArcRoyal in Kells, Co. Meath, from 2010 to 2011.
Education in Computer Science
Kieran studied Computer Science at the Dublin Institute of Technology. This educational background provided him with foundational knowledge and skills that have supported his career in technology and support services across various organizations.