Lindsay Harrison
About Lindsay Harrison
Lindsay Harrison is a Service Operations Analyst at Kinaxis, where she has worked since 2019. With a diverse background in technical support and IT operations, she has held various roles at companies including Quest Software and Eastlink over the past two decades.
Work at Kinaxis
Lindsay Harrison has been employed at Kinaxis as a Service Operations Analyst since 2019. In this role, she contributes to the company's service operations, utilizing her extensive background in technical support and systems coordination. Her experience in the field allows her to effectively manage and analyze service processes, ensuring optimal performance and customer satisfaction.
Previous Employment Experience
Before joining Kinaxis, Lindsay held several positions in the technical support and IT sectors. She worked at Eastlink as a Senior Technical Support Specialist from 2000 to 2002. She then served as a Systems Coordinator at ADESA from 2003 to 2005. Lindsay spent a significant portion of her career at Quest Software, where she held various roles including Technical Support Manager from 2008 to 2016 and Enterprise Technical Support Advisor - Migrations from 2016 to 2019. Additionally, she worked as an IT Projects Coordinator at Halifax Regional School Board and as an Informatics Specialist at Public Services and Procurement Canada.
Education and Expertise
Lindsay Harrison has a solid educational background in information technology. She studied at CompuCollege School of Business, earning a qualification as an Informatics Systems Administrator. She also attended Dalhousie University, where she completed certificates in Cisco Internetworking and UNIX Fundamentals. Furthermore, she studied Business Information Technology at Maritime Business College. This diverse education supports her expertise in service operations and technical support.
Career Timeline
Lindsay's career spans over two decades, with a focus on technical support and operations. She began her career in 2000 at Public Services and Procurement Canada and has since held various roles in different organizations. Notably, her tenure at Quest Software lasted for over a decade, during which she progressed through multiple positions. Her experience reflects a commitment to professional growth and development in the IT industry.