Peter Bugden
About Peter Bugden
Peter Bugden serves as the R&D Support Manager at Kinaxis in the Ottawa, Canada Area, where he has worked since 2016. With a background in software development and extensive experience in support and management roles, he has a strong focus on defect management and security vulnerability management.
Work at Kinaxis
Peter Bugden has been serving as the R&D Support Manager at Kinaxis since 2016. In this role, he is responsible for overseeing research and development support activities, ensuring that software products meet quality standards and customer expectations. His tenure at Kinaxis has lasted for eight years, during which he has contributed to the company's commitment to high-quality software delivery in the Ottawa, Canada area.
Previous Experience
Prior to his current position, Peter Bugden held various roles in the technology sector. He worked at IBM Canada Ltd. as Manager - L3 from 2006 to 2016, and at Cognos as L3 Support Analyst/L3 Manager from 2000 to 2006. His career began at Satlantic LP as Software Developer/Systems Manager from 1995 to 1997, and he also worked at Newbridge Networks as L3 Support Analyst from 1997 to 2000. This diverse experience has equipped him with a comprehensive understanding of software support and management.
Education and Expertise
Peter Bugden studied at Dalhousie University, where he earned a Bachelor of Science in Physics and a Bachelor of Arts in Computing Science between 1980 and 1986. His educational background provides a solid foundation for his technical expertise. He possesses a strong working knowledge of both UNIX and Windows environments, which enhances his ability to provide effective cross-platform software support.
Defect Management and Software Quality
Peter Bugden has a proven track record in defect management, which is essential for ensuring high-quality software delivery. His focus on customer satisfaction has been a key aspect of his career, demonstrating his commitment to maintaining software integrity. Additionally, he has extensive experience in security vulnerability management, which plays a critical role in protecting software against cyber threats.
Professional Recognition
Throughout his career, Peter Bugden has consistently been rated as a top contributor in his field. This recognition highlights his exceptional performance and dedication to his roles in software support and management. His contributions have been instrumental in driving success within the organizations he has worked for.