Randy Armstrong

Randy Armstrong

Manager, Customer Support, Service Operations @ Kinaxis

About Randy Armstrong

Randy Armstrong serves as the Manager of Customer Support in Service Operations at Kinaxis, a position he has held since 2020. He studied at Nova Scotia Community College, earning an Advanced Diploma in Computer Network Technology and a diploma in Information Technology Systems Management Networking.

Work at Kinaxis

Randy Armstrong holds the position of Manager, Customer Support, Service Operations at Kinaxis. He has been with the company since 2020, contributing to the management of customer support and service operations for a duration of four years. His role involves overseeing customer interactions and ensuring effective service delivery.

Education and Expertise

Randy Armstrong studied at Nova Scotia Community College, where he completed two programs. He earned an Advanced Diploma in Computer Network Technology from 2004 to 2005, following a two-year program in Information Technology Systems Management Networking from 2002 to 2004. This educational background provides him with a solid foundation in technology and network management.

Background

Randy Armstrong has a background in technology and customer support, with a focus on service operations. His educational journey at Nova Scotia Community College equipped him with the necessary skills in computer networking and information technology systems, which he applies in his current role at Kinaxis.

Professional Experience

With a career spanning several years in customer support and service operations, Randy Armstrong has developed expertise in managing customer relations and service delivery. His current role at Kinaxis reflects his commitment to enhancing customer experiences and operational efficiency.

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