Reda Bahmani
About Reda Bahmani
Reda Bahmani is a Premier Support Manager at Kinaxis, where he has worked since 2023, following a five-year tenure as a Service Operation Analyst. He has extensive experience in technical support and management, having held various roles at companies such as Apple, Dell EMC, and PGI.
Current Role at Kinaxis
Reda Bahmani serves as the Premier Support Manager at Kinaxis, a position he has held since 2023. His role is based in Cork, County Cork, Ireland. In this capacity, he is responsible for overseeing support operations and ensuring high-quality service delivery to clients.
Previous Experience at Kinaxis
Prior to his current role, Reda worked at Kinaxis as a Service Operation Analyst and KCS Coach from 2018 to 2023. During his five years in this position, he contributed to the optimization of service operations and the implementation of knowledge-centered support practices in Cork, Ireland.
Educational Background
Reda Bahmani has a diverse educational background. He studied Business and Management at P.I.G.E.A Ecole De Commerce, earning a Bachelor Diploma from 1995 to 1999. He also completed a Certificate in VNX File Storage Deployment and Management at EMC Education Services in 2011. Additionally, he achieved an Associate certification in Information Storage and Management Version 3.0 from Pearson Vue in 2017.
Career History and Contributions
Reda has held various technical and managerial roles throughout his career. He worked as a Senior Technical Coach at Dell EMC from 2014 to 2018, where he played a significant role in launching the EMC Cairo technical support center. He also contributed to the acquisition and integration of the start-up XtremIO, establishing a new department and recruiting engineers.
Awards and Recognition
Throughout his career, Reda has received several awards for his contributions. He was honored with the 2014 MVP Award for outstanding peer contributions and received the Excellence Cause for Applause level award on July 17, 2013, recognizing his exceptional performance in his roles.