Amanda Merlino, M.A.

People Operations Generalist @ Kindbody

About Amanda Merlino, M.A.

Amanda Merlino, M.A., serves as a People Operations Generalist at Kindbody, where she has worked since 2022. She has a strong background in human resources within the healthcare sector and holds a Master's degree in Industrial and Organizational Psychology.

Work at Kindbody

Amanda Merlino has been serving as a People Operations Generalist at Kindbody since 2022. In this role, she applies her expertise in human resources to support the organization's mission in the healthcare sector. Her responsibilities include managing employee relations, enhancing workplace culture, and implementing strategic initiatives that promote a positive work environment. Amanda's background in the hospital and healthcare industry is beneficial in understanding the unique needs of the workforce in this field.

Education and Expertise

Amanda Merlino holds a Master’s degree in Industrial and Organizational Psychology from The Chicago School, where she studied from 2021 to 2023. Prior to that, she earned a Bachelor of Applied Science in Psychology and Sociology from Illinois State University, completing her studies in 2021. Her academic background equips her with a solid foundation in personnel psychology, diversity, equity, and inclusion (DEI), which are essential for fostering an inclusive workplace.

Background in Human Resources

Before joining Kindbody, Amanda gained valuable experience in human resources through various roles. She worked as a Human Resources Generalist at Vios Fertility Institute from 2021 to 2022, where she contributed to HR operations in a healthcare setting. Additionally, she briefly served as a Human Resources Management Certification intern at Illinois State University in 2021. Her experience also includes a position as a Student Manager at Illinois State University from 2018 to 2021, where she developed leadership skills.

Professional Experience

Amanda's professional journey includes diverse roles that have shaped her skills in customer service and operations. She worked at Meijer as a customer service representative from 2019 to 2021, and prior to that, she was a Barista at Starbucks from 2016 to 2019. These positions helped her develop strong interpersonal skills and a customer-centric approach, which are valuable in her current role in people operations.

Leadership and Values

Amanda Merlino is passionate about leading with empathy, which aligns with her focus on human rights and personnel psychology. She emphasizes the importance of creating an inclusive workplace environment through her expertise in diversity, equity, and inclusion (DEI). Her commitment to strategic planning further supports effective business operations and organizational development, making her a valuable asset in her field.

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