Melissa Kopena
About Melissa Kopena
Melissa Kopena is an IT Help Desk Specialist currently employed at Kindbody in Philadelphia, Pennsylvania, where she has worked since 2021. She previously served as an Information Technology Help Desk Technician at Vensure Employer Services in Chandler, Arizona, from 2019 to 2021, and holds a Bachelor's degree in Information Technology from Strayer University.
Work at Kindbody
Melissa Kopena has been employed at Kindbody as an IT Help Desk Specialist since 2021. In this role, she provides technical support and assistance to ensure the smooth operation of IT systems. Her responsibilities include troubleshooting issues, maintaining hardware and software, and supporting users in Philadelphia, Pennsylvania.
Previous Experience at Vensure Employer Services
Before joining Kindbody, Melissa Kopena worked at Vensure Employer Services as an Information Technology Help Desk Technician from 2019 to 2021. During her tenure, she was responsible for addressing IT-related inquiries and providing support to users in Chandler, Arizona. This role helped her develop skills in problem-solving and customer service.
Education and Expertise
Melissa Kopena earned her Bachelor's degree in Information Technology from Strayer University, completing her studies between 2017 and 2019. This educational background provided her with foundational knowledge and skills in various IT disciplines, equipping her for her roles in technical support and help desk services.