Alexandru Tudose
About Alexandru Tudose
Alexandru Tudose is a Sportsbook Specialist for the Hungary-Romania Team at Kindred Group plc, where he has worked since 2019. He previously served as a Senior Sport Trader at Casa Pariurilor in Bucharest from 2015 to 2018 and has a background in Public Relations and Social Sciences.
Work at Kindred Group
Alexandru Tudose has been employed at Kindred Group plc since 2019, serving as a Sportsbook Specialist for the Hungary-Romania Team. His role involves managing various aspects of the sportsbook, including customer service and operational tasks. He is responsible for covering the International Customer Service Team, which includes handling chats and emails. Tudose utilizes multiple back-office systems to ensure smooth operations, demonstrating his adaptability and teamwork skills within the organization.
Previous Experience at Casa Pariurilor
Before joining Kindred Group, Alexandru Tudose worked at Casa Pariurilor as a Senior Sport Trader from 2015 to 2018. During his three years in this role, he was based in Bucharest, Romania. His responsibilities included managing sports betting operations and collaborating with various teams to enhance the betting experience for customers.
Education and Expertise
Alexandru Tudose holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from the National School of Politics and Administrative Studies, where he studied from 2004 to 2008. He also completed his secondary education at 'Mihai Viteazul' High School in Ploiesti, focusing on Social Sciences from 2000 to 2004. Additionally, he has completed the VIP Kindred Course, which has enhanced his expertise in managing high-value clients.
Skills and Tools Utilized
In his current role, Alexandru Tudose employs various tools and systems to manage tasks and operations effectively. He utilizes Jira and MAO for task management within the sportsbook team. His experience also includes proposing premium rewards in cases of errors from Kambi, highlighting his problem-solving abilities in third-party collaborations. He works with multiple back-office systems, including sportsbook, casino, payments, documents, frauds, and VIP management.
Early Career as Insurance Agent
Prior to his work in the sportsbook industry, Alexandru Tudose served as an Insurance Agent at BT ASIGURARI S.A. from 2005 to 2006 in Bucharest, Romania. This role provided him with foundational experience in customer service and client management, which he later applied in his subsequent positions in the sports betting sector.