Alina Spitchakova
About Alina Spitchakova
Alina Spitchakova is a CRM Manager at Kindred Group plc in London, United Kingdom, where she has worked since 2017. She has a background in financial advisory and customer service, with previous roles at Swedbank and RAB Capital.
Work at Kindred Group
Alina Spitchakova has served as the CRM Manager at Kindred Group plc since 2017. In this role, she has developed and executed CRM campaigns that align with the global campaign calendar. Her initiatives have focused on enhancing customer retention rates and optimizing customer life cycle value through targeted strategies. Additionally, she has contributed to the growth of market share by enhancing brand awareness through strategic CRM activities.
Previous Experience at Swedbank
Before joining Kindred Group, Alina Spitchakova worked at Swedbank from 2014 to 2017. She held the position of Financial Advisor for three years in Göteborg, Sverige. Prior to that, she was employed as a Customer Service Representative at Swedbank, where she worked both part-time and full-time from 2011 to 2014. This experience provided her with a strong foundation in customer relations and financial services.
Education and Expertise
Alina Spitchakova has a solid educational background in business and finance. She studied Business Administration and Accounting at the University of Gothenburg, where she earned her Bachelor's Degree from 2009 to 2013. Additionally, she completed Master's level exchange studies at Solvay Brussels School from 2011 to 2012. Earlier, she studied International Business at Santa Barbara City College in 2009 for 11 months, further enhancing her global business perspective.
Role at RAB Capital
Alina Spitchakova briefly worked at RAB Capital as a Client Relationship Manager in 2014. During her eight-month tenure in London, Storbritannien, she focused on managing client relationships, contributing to her expertise in customer engagement and service delivery.