Bryan Akpabio

Second Line Support (Level 3) @ Kindred Group

About Bryan Akpabio

Bryan Akpabio is a Second Line Support (Level 3) professional at Kindred Group plc, where he has worked since 2021. He has a diverse background in marketing and customer support, with previous roles at various companies in France and the UK.

Current Role at Kindred Group

Bryan Akpabio currently holds the position of Second Line Support (Level 3) at Kindred Group plc, a role he has occupied since 2021. His responsibilities include monitoring and updating templates and various contents. He engages in daily stakeholder management with multiple departments, including CRM, PS, CS, and AML. Additionally, he manages a community of 140,000 followers on Twitter, contributing to the company's online presence.

Previous Experience in Marketing and Management

Prior to his current role, Bryan Akpabio gained diverse experience in marketing and management. He worked as a Marketing Intern at THEATRE PECKHAM in 2015 for six months. He also served as an Assistant Manager at France Quick from 2009 to 2011 and at Monoprix from 2011 to 2012. His role at JCDecaux as a Marketing Research Analyst lasted for six months in 2014, and he worked as a Marketing Assistant at Eden Springs for six months in 2013.

Educational Background

Bryan Akpabio has a comprehensive educational background. He studied at KEDGE Business School from 2012 to 2015. He also attended Groupe IGS Formation Continue, where he achieved a Licence Responsable du développement commercial in 2012 and a BTS in Management des Unités Commerciales from 2009 to 2011. His earlier education includes studying at Lycée Molière, where he earned a Baccalauréat scientifique with a focus on mathematics, and at Janson de Sailly and de la république.

Skills and Responsibilities

In his role at Kindred Group plc, Bryan Akpabio is responsible for various tasks that involve stakeholder management and content oversight. His ability to manage a large community on social media showcases his skills in communication and engagement. He utilizes his background in marketing and management to enhance customer support and operational efficiency within the organization.

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