George Kendall
About George Kendall
George Kendall is a Customer Experience Strategy Manager at Kindred Group plc, where he has worked since 2023. He has over nine years of experience in customer experience roles across various industries, including insurance, retail, and automotive.
Work at Kindred Group
George Kendall has been serving as the Customer Experience Strategy Manager at Kindred Group plc since 2023. In this role, he focuses on enhancing customer experiences and developing strategies that align with the company's objectives. His position is based in London, England, where he leverages his extensive background in customer experience to contribute to the organization's growth and customer satisfaction.
Previous Experience
Before joining Kindred Group, George Kendall held several positions that enriched his expertise in customer experience. He worked at Allianz as a Customer Strategy & Execution Expert for 9 months in 2023 and previously as a Customer Experience Expert from 2021 to 2023. His experience also includes roles at Moneybarn, where he served as a Customer Insight Specialist and a Customer Feedback Analyst. Additionally, he worked at Harrods as a Research Analyst and at Honda UK as a Business Analyst Intern.
Education and Expertise
George Kendall possesses over 9 years of experience in customer experience roles across various industries, including insurance, retail, and automotive. His expertise encompasses managing customer experience programs aimed at enhancing brand loyalty. He has contributed to customer loyalty initiatives for notable global brands such as Allianz, Harrods, and Honda, showcasing his ability to drive customer-centric strategies.
Background
George Kendall's career began with an internship at Honda UK, where he gained foundational experience as a Business Analyst. He then transitioned to roles that focused on customer feedback and insights, particularly at Moneybarn and Allianz. His work in these positions has provided him with a comprehensive understanding of customer needs and preferences, which he applies in his current role at Kindred Group.
Achievements in Customer Experience
Throughout his career, George Kendall has made significant contributions to customer experience initiatives. His roles at Allianz and Harrods involved developing strategies that improved customer loyalty and satisfaction. He has successfully implemented programs that prioritize customer feedback and insights, leading to enhanced brand loyalty for the organizations he has worked with.