Géraud De Le Court
About Géraud De Le Court
Géraud De Le Court is a Customer Care Agent with a strong background in internet services and software, currently working at Kindred Group Plc in Malta. He possesses extensive experience in quality control and is fluent in Dutch, English, and French, enhancing his ability to communicate effectively with a diverse customer base.
Work at Kindred Group
Géraud De Le Court has been employed at Kindred Group Plc as a Customer Care Agent since 2008. His role involves addressing customer inquiries and providing support, contributing to the overall customer experience. With over 16 years of service in this position, he has developed a deep understanding of the company's operations and customer needs. His experience in this role is complemented by his background in internet services and software, which enhances his problem-solving capabilities.
Education and Expertise
Géraud De Le Court is currently studying at The European University in Antwerp, focusing on Economics and pursuing a Bachelor of Business Administration. His educational background provides him with a solid foundation in financial principles, which is beneficial for handling customer inquiries related to financial services. Additionally, his expertise in content management aids in organizing and maintaining customer service resources effectively.
Background in Customer Service
Géraud De Le Court has extensive experience in customer service, having worked in various roles across different companies. His career includes positions at Mobistar from 2003 to 2005, Brussels Airlines from 2005 to 2007, Daler-rowney Limited from 2007 to 2008, and Betsson Group for a brief period in 2009. This diverse background has equipped him with skills in quality control and efficient problem-solving, ensuring high standards in customer service delivery.
Language Proficiency
Géraud De Le Court is fluent in Dutch, English, and French. This multilingual capability enhances his communication skills, allowing him to effectively interact with a diverse customer base. His language proficiency is an asset in providing customer care, as it enables him to address inquiries and resolve issues for clients from various linguistic backgrounds.