Holly Bretts

Holly Bretts

Organisation Design & Change Lead @ Kindred Group

About Holly Bretts

Holly Bretts serves as the Organisation Design & Change Lead at Kindred Group plc, a position she has held since 2019. She has extensive experience in organizational design and change management, having previously worked at SSP Group Plc and BT in various roles.

Work at Kindred Group

Holly Bretts currently serves as the Organisation Design & Change Lead at Kindred Group plc. She has held this position since 2019, contributing to the organization's strategic initiatives and change management processes. Her role involves leading efforts in organizational design, ensuring alignment with the company's goals and enhancing operational efficiency.

Previous Experience at SSP Group Plc

Before joining Kindred Group, Holly Bretts worked at SSP Group Plc as the Global Organisation Design Manager from 2017 to 2019. In this role, she focused on organizational design strategies to improve business performance. Her tenure at SSP Group was marked by her contributions to global initiatives aimed at enhancing organizational effectiveness.

Experience at BT

Holly Bretts has extensive experience at BT, where she held multiple roles. She worked as a Strategic Change Project Manager from 2014 to 2016, followed by a position as Change Deployment Manager from 2016 to 2017. Additionally, she participated in the Business Transformation Graduate Scheme from 2012 to 2014 and completed a Business Management Summer Placement in 2011. These roles involved managing change initiatives and deploying strategies to improve operational processes.

Education and Expertise

Holly Bretts studied at the University of Durham, where she earned a Bachelor of Arts (B.A.) Hons in Economics from 2009 to 2012. Prior to this, she attended Berkhamsted School, achieving A Levels in Mathematics, Economics, and English Literature from 2002 to 2009. Her educational background provides a strong foundation for her expertise in organizational design and change management.

Background in Customer Experience Analysis

Holly Bretts began her career as a Customer Experience Analyst at The Service Monitor Group, where she worked from 2009 to 2011. This role involved analyzing customer feedback and experiences, contributing to the development of strategies aimed at enhancing service delivery and customer satisfaction.

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