Jo Hand
About Jo Hand
Jo Hand is a Contact Centre Agent at Kindred Group plc in Gibraltar, where she has worked since 2011. She completed her education at Dane Valley High School and South Cheshire College, earning GCSEs and A Levels in Law, Psychology, and English Literature.
Work at Kindred Group
Jo Hand has been employed at Kindred Group plc as a Contact Centre Agent since 2011. With over 13 years of experience in this role, Jo operates from the company's office in Gibraltar. The position involves assisting customers, addressing inquiries, and providing support related to the company's services.
Education and Expertise
Jo Hand completed secondary education at Dane Valley High School, where she achieved GCSE qualifications from 1990 to 1995. Following this, she attended South Cheshire College from 1995 to 1998, where she studied A Levels in Law, Psychology, and English Literature. This educational background provides a foundation for her role in customer service.
Background
Jo Hand has a background in customer service, specifically within the gaming and betting industry. Her tenure at Kindred Group plc has contributed to her understanding of customer needs and effective communication strategies. The combination of her education and work experience has equipped her with relevant skills in handling customer interactions.