Jon Kennedy
About Jon Kennedy
Jon Kennedy serves as the Interim Head of Service Design at Kindred Group plc, where he has worked since 2023. With over 20 years of experience in digital design, he has held various roles in prominent companies, focusing on user experience and service design across multiple sectors.
Current Role at Kindred Group
Jon Kennedy currently serves as the Interim Head of Service Design at Kindred Group plc. He has held this position since 2023, contributing to the organization's focus on enhancing service design within the gambling sector. In addition to this role, he has been working as a Principal Service Designer at Kindred Group since 2021, where he applies his extensive experience in digital design to improve user experiences.
Previous Experience in Digital Design
Jon Kennedy has over 20 years of experience in digital design and architecture, having worked in various roles across multiple sectors. His career includes positions such as Lead Product Designer at Kindred Group from 2018 to 2021, Senior User Experience Designer at NOWTV from 2013 to 2015, and User Interface Developer at Ericsson from 2007 to 2010. His diverse background encompasses work in Financial Services, Retail, Telecommunications, Government, and Broadcasting.
Educational Background
Jon Kennedy studied at Bishopshalt from 1988 to 1992. He furthered his education at the Royal College of Art, where he completed a Service Design Masterclass in 2021. This academic background has equipped him with the skills necessary to excel in service design and user experience roles.
Focus on Service Design Impact
In his current and previous roles, Jon Kennedy aims to refine the impact of Service Design and define its role in addressing challenges within the gambling environment. He advocates for the practical application of focused content delivery in product design and user experience, emphasizing the importance of bridging gaps between problems and solutions.
Career Timeline and Key Positions
Jon Kennedy's career includes significant roles such as Senior UX Architect at Tesco PLC in 2013, Senior User Experience Designer at Pro:Direct Sport in 2017, and UX Consultant at PokerStars from 2015 to 2017. His early career involved positions like Web Developer at Alliance Healthcare and Mobile Portal Designer at 3. This timeline reflects his progressive journey through various aspects of digital design.