Josh Frautten
About Josh Frautten
Josh Frautten is an Information Technology Support Engineer with extensive experience in technical support roles across various organizations. He has worked for notable companies such as UnitedHealth Group and Time Warner Cable, and is currently employed at Kindred Group plc in Cherry Hill, New Jersey.
Work at Kindred Group
Josh Frautten has been employed at Kindred Group plc as an Information Technology Support Engineer since 2021. He works in Cherry Hill, New Jersey, United States. In this role, he is responsible for providing technical support and ensuring the smooth operation of IT systems within the organization.
Previous Employment History
Prior to his current position, Josh Frautten held various roles in the IT support field. He worked at UnitedHealth Group as an Infrastructure Support Analyst from 2015 to 2021 in New Jersey. Before that, he served as a Technical Support Lead at Time Warner Cable for one year in Portland, ME. His experience also includes a role as a Desktop Support Analyst at Diversified Communications HQ from 2014 to 2015 and as a Help Desk Specialist at Pierce Atwood from 2012 to 2013.
Education and Expertise
Josh Frautten has pursued education in the field of information technology. He studied at Southern Maine Community College and later attended Penn State World Campus. His educational background supports his expertise in IT support and infrastructure management.
Technical Support Experience
Josh Frautten has accumulated extensive experience in technical support roles. He worked as a Help Desk Coordinator at CIEE from 2011 to 2012 and as a Desktop Support Intern at Maine Medical Center for two months in 2009. His role as a Sales Associate/PC Technician Lead at Staples from 2007 to 2010 further contributed to his technical support skills.
Contract Work and Projects
In addition to his full-time roles, Josh Frautten participated in a short-term contract project at National Government Services in 2014, focusing on a Virtual Migration Project. This experience added to his diverse skill set in IT support and project management.