Magali Matton
About Magali Matton
Magali Matton is a Content Specialist at Kindred Group plc, where she has worked since 2022. She has a background in law and extensive experience in customer support and content management, having held various roles at Kindred Group plc since 2012.
Current Role at Kindred Group
Magali Matton currently serves as a Content Specialist at Kindred Group plc, a position she has held since 2022. In this role, she is responsible for creating and managing content strategies that align with the company's objectives. Her work contributes to enhancing user engagement and ensuring that content meets regulatory standards. She is based in Malta, where Kindred Group operates a significant part of its business.
Previous Experience at Kindred Group
Magali Matton has extensive experience at Kindred Group plc, having worked in various roles since 2012. She began her career at the company as a Customer Support Agent, where she worked for one year. She then progressed to Team Manager for the French Customer Support team from 2013 to 2019, overseeing operations and team performance. Following this, she served as E-Service Development Manager for six months and then as Self-Service Manager from 2019 to 2022, focusing on improving customer service processes.
Education and Expertise
Magali Matton holds a Master's degree in Law from Université Catholique de Louvain, which she completed from 2003 to 2010. She also studied ICT Law at Facultés universitaires Notre-Dame de la Paix, earning another Master's degree in 2011. Additionally, she participated in an Erasmus program at Sapienza Università di Roma in 2010. Her educational background provides her with a strong foundation in legal and technological aspects relevant to her roles.
Early Career and Experience in Malta
Before joining Kindred Group, Magali Matton worked as a Legal Business Analyst at EMCS for five months in 2011-2012. This role provided her with insights into legal frameworks and business operations. Her career in Malta began in the customer support sector, where she developed skills that would later support her advancement within Kindred Group.
Academic Background
Magali Matton completed her secondary education at Collège Sainte-Marie, where she studied Latin-Langues from 1997 to 2003. This foundational education contributed to her language skills and understanding of classical studies. Her academic journey continued with her law studies, which included a focus on ICT Law, equipping her with knowledge applicable to her professional roles.