Marie Vincent
About Marie Vincent
Marie Vincent is a Customer Service Agent at Kindred Group plc in Malta, with a background in hospitality that includes various roles in Belgium and Thailand. She holds a Master's degree in event management and a Bachelor's degree in Hospitality Administration, emphasizing her commitment to client satisfaction and quality service.
Work at Kindred Group
Marie Vincent has been employed at Kindred Group plc as a Customer Service Agent since 2021. Her role involves providing support and assistance to customers, ensuring their inquiries and issues are addressed effectively. Based in Malta, she has accumulated three years of experience in this position, focusing on client satisfaction and high-quality service.
Education and Expertise
Marie Vincent holds a Master's degree in Event Management from HTL International School of Hospitality, Tourism and Languages, which she completed from 2020 to 2021. Additionally, she earned a Bachelor of Business Administration (BBA) in Hotel, Motel, and Restaurant Management from Vatel Belgium, studying from 2017 to 2020. She also studied Hospitality Administration/Management at Vatel Thailand for one year in 2018-2019. Her educational background equips her with a solid foundation in hospitality and customer service.
Background in Hospitality
Marie Vincent has a diverse background in the hospitality industry, having worked in various roles across different establishments. She began her career as a Restaurant Worker at The Lime in 2016. She then gained experience as a Kitchen Trainee at Thon Hotels Brussels from 2017 to 2018, followed by a position as a Bartender at the same hotel from 2019 to 2020. Additionally, she worked as a Front Office Trainee at SALA Hospitality Group in Phuket, Thailand, in 2019, and as a Food and Beverage Trainee at Mercure Hotels in the UK in 2018.
Client Satisfaction Focus
Marie Vincent prioritizes client satisfaction and attention to detail in her work. She demonstrates a commitment to providing high-quality service, reflecting her dedication to meeting customer needs. Her strong interest in barmaid positions and guest relations indicates her passion for direct customer interaction within the hospitality sector.
Career Development and Opportunities
Marie Vincent is open to exploring new opportunities within the hospitality sector. Her willingness to take on diverse roles showcases her adaptability and eagerness to grow professionally. With her extensive experience and educational background, she is well-prepared to pursue various career paths in hospitality.