Mirka Kitti
About Mirka Kitti
Mirka Kitti is a Customer Service Team Manager at Kindred Group plc, with a diverse background in customer service and healthcare. She has held various roles in organizations such as Gamesys, Sussex Partnership NHS Foundation Trust, and East Sussex Hearing Resource Centre.
Current Role at Kindred Group
Mirka Kitti serves as the Customer Service Team Manager at Kindred Group plc. She has held this position since 2021, contributing to the company's customer service operations for three years. In her role, she oversees team performance and ensures high standards of customer support.
Previous Experience at Gamesys
Before joining Kindred Group, Mirka Kitti worked at Gamesys, where she held two positions. She was the Customer Service Team Lead from 2020 to 2021, following her role as Assistant Team Leader from 2019 to 2020. Her experience at Gamesys involved managing customer service teams and enhancing service delivery.
Background in Healthcare and Social Services
Mirka Kitti has a background in healthcare and social services. She worked as a Psychiatric Nursing Assistant at Sussex Partnership NHS Foundation Trust from 2010 to 2013. Additionally, she served as a Neighbourhood Advisor and Housing Caseworker for Lewes District and Eastbourne Borough Councils from 2013 to 2017.
Educational Qualifications
Mirka Kitti has pursued various educational qualifications. She studied Human Resources Management at MCAST, achieving MQF Level 4 in 2020. She also completed a two-year program in Basic Sexology with a specialization in Sexual Counselling at Turku University of Applied Sciences from 2002 to 2004. Furthermore, she has qualifications in Finnish Sign Language Interpretation and teaching.
Volunteer Experience at East Sussex Hearing Resource Centre
Mirka Kitti volunteered as the Development Manager at East Sussex Hearing Resource Centre from 2009 to 2010. In this role, she focused on enhancing the support services for individuals with hearing impairments, contributing to community service initiatives.