Vanessa O.
About Vanessa O.
Vanessa O. is a CRM Manager at Kindred Group plc, where she has worked since 2023. She has a background in marketing and account management, with previous roles at Inspired Thinking Group and Groupon.
Current Role at Kindred Group
Vanessa O. serves as the CRM Manager at Kindred Group plc, a position she has held since 2023. In this role, she is responsible for managing customer relationship management strategies and initiatives. Her expertise in CRM allows her to enhance customer engagement and retention, contributing to the overall success of the organization.
Previous Experience at Groupon
Prior to her current role, Vanessa O. worked at Groupon as an Email & Push Marketing Specialist from 2021 to 2023. During her tenure, she focused on developing and executing marketing campaigns aimed at improving customer communication and engagement through email and push notifications.
Career at Inspired Thinking Group
Vanessa O. began her career at Inspired Thinking Group (ITG), where she held two positions. She first worked as an Account Executive from 2018 to 2020, followed by a role as Marketing Automation Executive from 2020 to 2021. In these roles, she gained valuable experience in account management and marketing automation, contributing to various marketing initiatives.
Educational Background
Vanessa O. holds a Bachelor's degree in Business and Marketing from the University of Hull, where she studied from 2013 to 2016. Additionally, she attended BI Norwegian Business School in 2015, earning a Summer School Certificate in Intercultural Management. She furthered her education at The University of Manchester, obtaining a Master's degree in Sociology from 2017 to 2018.