Verena Schmid
About Verena Schmid
Verena Schmid is a Customer Service Representative at Kindred Group plc in Malta, where she has worked since 2021. She has a background in biology from Leopold-Franzens Universität Innsbruck and has held various roles in customer service and localization across the UK.
Current Role at Kindred Group
Verena Schmid has been employed at Kindred Group plc as a Customer Service Representative since 2021. This position is based in Malta, where she has contributed to customer support operations for three years. Her role involves assisting customers with inquiries and ensuring a high level of service quality.
Previous Experience in Customer Service and Localization
Prior to her current role, Verena Schmid worked in various positions that enhanced her customer service and localization skills. She served as a Localization Consultant at Allocate Software from 2016 to 2018 in London, where she focused on adapting products for different markets. Additionally, she worked as a Localization Tester at Pole To Win International from 2011 to 2014 in Glasgow, ensuring the quality of localized software.
Education and Academic Background
Verena Schmid studied at Leopold-Franzens Universität Innsbruck, where she pursued a degree in Biology from 2006 to 2008. Prior to this, she completed her secondary education at Theresia-Gerhardinger Gymnasium am Anger, achieving her Abitur from 1996 to 2005. This educational background provides her with a solid foundation for her professional endeavors.
Work History at Trespass and Hewlett Packard Enterprise
In 2016, Verena Schmid worked as an Assistant Sales Coordinator at Trespass in Glasgow for six months. This role involved supporting sales operations and customer interactions. Additionally, she held a position as a Business Development Advisor at Hewlett Packard Enterprise in 2015 for nine months, where she contributed to business growth initiatives.