Yann Widzgowski
About Yann Widzgowski
Yann Widzgowski serves as the E-Service Business Delivery Manager at Kindred Group plc, where he has worked since 2021. He has extensive experience in customer service and business development, having held various roles within the company and previously at other organizations.
Work at Kindred Group
Yann Widzgowski has held multiple positions at Kindred Group plc since 2016. He started as a Customer Service Specialist focusing on the French market, where he worked for two years. He then progressed to the role of Customer Support Team Manager from 2018 to 2020. Following this, he served as a Funds Security Analyst for five months in 2018. In 2020, he transitioned to the position of E-Service Development Manager, where he has been working for four years. Currently, he is fulfilling the role of E-Service Business Delivery Manager on maternity cover, a position he has held since 2021.
Education and Expertise
Yann Widzgowski studied at EM Normandie Business School, where he earned a Master's degree in Business and Marketing. His studies spanned from 2009 to 2013, providing him with a solid foundation in business principles and marketing strategies. This educational background supports his roles in customer service and e-service management within the gaming and online services industry.
Background
Before joining Kindred Group, Yann Widzgowski gained experience in various roles. He worked as an Online Content Moderator at Besedo for four months in 2010. He also held a position at Betclic Everest Group as a Customer Service Specialist for the French market in 2016. Additionally, he worked at Chlorophyll Vision as an Assistant in marketing and commercial strategy for three months in 2012 and at Hager Group as an Assistant in the sourcing department for six months in 2014.
Career Progression
Yann Widzgowski's career demonstrates a clear trajectory within customer service and e-service management. Starting as a Customer Service Specialist, he quickly advanced to managerial roles, showcasing his ability to lead teams and manage customer relations effectively. His transition from customer support to e-service development reflects his adaptability and growth in the digital service landscape.