David Scheidler
About David Scheidler
David Scheidler is a Business Intelligence and ITSM Change Management Analyst at King & Spalding LLP, where he has worked since 2009. He specializes in systems operations alert management, ITIL document management, and database management, utilizing various tools to enhance internal service processes.
Work at King & Spalding
David Scheidler has been employed at King & Spalding LLP since 2009, serving as a Business Intelligence and ITSM Change Management Analyst. In this role, he is responsible for managing systems operations alert management using tools such as MOM and SolarWinds Orion. He plays a key role in enhancing internal service management processes through the development of Cherwell CSM solutions. His expertise extends to ITIL and ITSM document management, where he oversees the creation, review, and remediation of essential documentation.
Education and Expertise
David Scheidler studied at Kennesaw State University from 2012 to 2016, earning a degree in Business Information Systems. His educational background also includes a year at the University of Mississippi, where he studied Philosophy from 1996 to 1997, and a year at Southern Polytechnic State University from 1997 to 1998. This diverse educational experience supports his analytical skills and understanding of complex systems in his current role.
Technical Skills and Responsibilities
In his current position, David Scheidler manages SQL 2008 and SSRS database systems, focusing on metrics reporting and project scorecards. He utilizes AutoIT for application integration and automation scripting, which helps streamline operations. Additionally, he handles ITIL and ITSM document management, ensuring that all documentation is accurately created and maintained.
Systems Operations Management
David Scheidler is responsible for systems operations alert management, employing tools like MOM and SolarWinds Orion to monitor and manage system alerts effectively. His role includes developing solutions that enhance internal service management processes, which contributes to the overall efficiency of IT operations within the organization.