Terrence Stevenson
About Terrence Stevenson
Terrence Stevenson is a System Administrator with extensive experience in Tier II/III support operations and a strong focus on customer service. He has worked in various IT roles across multiple organizations, including the International Monetary Fund and King & Spalding, and possesses skills in systems diagnosis for both Windows and Mac operating systems.
Work at King & Spalding
Terrence Stevenson has served as a System Administrator at King & Spalding since 2016. His role involves managing and maintaining the organization's IT systems, ensuring optimal performance and security. He has been part of the Washington D.C. Metro Area team for over eight years, contributing to the firm's technological infrastructure and support operations.
Previous Experience in IT Support
Prior to his current position, Terrence Stevenson worked in various IT support roles. He was an IT Analyst at the International Monetary Fund for nine months in 2013, and he served as a UST/Network Support Specialist at EdisonLearning from 2009 to 2012. His earlier experience includes positions as a Software Support Analyst at Follett Software and as an Information Technology Technical Analyst at Fried Frank.
Educational Background
Terrence Stevenson studied at Georgia State University, where he achieved a Certificate in Information Systems (CIS) from 1996 to 1998. This educational background provided him with foundational knowledge and skills in information technology, which he has applied throughout his career.
Technical Skills and Expertise
Terrence Stevenson possesses extensive experience in systems diagnosis for both Windows and Mac operating systems. He demonstrates strong communication skills and case resolution capabilities in IT environments, focusing on Tier II/III support operations. His customer service orientation enhances his effectiveness in addressing technical issues.
Military Service Background
Terrence Stevenson served in the US Army from 1991 to 1996 as a 25R - Visual Information/Audio Equipment Repair specialist. This experience provided him with technical training and skills that have contributed to his career in information technology.