Carson Fanning
About Carson Fanning
Carson Fanning is a Customer Success Associate currently working at Kinship, having transitioned from a career in the restaurant industry to tech support. With experience in customer service roles at The Cheesecake Factory and Momentive.ai, Fanning has developed a strong passion for helping others.
Work at Kinship
Carson Fanning has been employed at Kinship as a Customer Success Associate since 2023. In this role, Carson focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's products and services. The position involves direct interaction with customers, addressing inquiries, and providing support to foster positive relationships.
Previous Experience in Customer Service
Before joining Kinship, Carson Fanning worked at The Cheesecake Factory as a Server from 2015 to 2021. This six-year tenure in the restaurant industry provided Carson with extensive experience in customer service, which has been crucial in developing skills applicable to tech support roles. Carson's background in serving customers has laid a strong foundation for understanding client needs and delivering effective solutions.
Experience at Momentive.ai
Carson Fanning transitioned to a tech support role at Momentive.ai as a Customer Engagement Representative from 2021 to 2022. This position allowed Carson to apply customer service expertise in a technology-focused environment, further enhancing skills in customer engagement and support. The experience contributed to Carson's adaptability and growth within the tech industry.
Career Transition and Adaptability
Carson Fanning's career reflects a significant transition from the restaurant industry to tech support. This shift demonstrates adaptability and a commitment to learning new skills. The ability to navigate different sectors highlights Carson's determination to grow professionally while maintaining a focus on customer service.
Role at Intention Advertising, Inc
In 2019, Carson Fanning worked as an Account Executive at Intention Advertising, Inc for a brief period of three months. This role contributed to Carson's diverse professional background and provided additional experience in client relations and account management.