Michelle Oanh Phuong
About Michelle Oanh Phuong
Michelle Oanh Phuong serves as the Manager of Partnership Programs at Kinship, a position she has held since 2021. She has extensive experience in the pet health industry, having worked in various roles at Banfield Pet Hospital and WellHaven Pet Health over a span of more than two decades.
Current Role at Kinship
Michelle Oanh Phuong serves as the Manager of Partnership Programs at Kinship. She has held this position since 2021 and is based in Portland, Oregon. In her role, she focuses on developing and managing partnerships that align with the company’s strategic goals.
Previous Experience at Banfield Pet Hospital
Prior to her current role, Michelle worked at Banfield Pet Hospital in various capacities. She served as the Senior Manager of Para Recruitment & Support for five months in 2015. Following this, she held the position of Senior Manager of Process Management from 2016 to 2017 for nine months. Additionally, she worked as the Program Manager for P&O Operations and Services from 2015 to 2016 and as the RPO/Para Recruitment Manager from 2013 to 2015.
Leadership at WellHaven Pet Health
Michelle held significant leadership roles at WellHaven Pet Health from 2017 to 2021. She served as the Senior Manager of Systems & Projects for 11 months and then transitioned to the role of Director of Operations, where she worked for three years until 2021. Her experience at WellHaven contributed to her expertise in operational management within the pet health industry.
Career Development at Banfield Pet Hospital
Michelle's career at Banfield Pet Hospital began in 2000, where she worked as a Team Lead for nine years. She progressed through various roles, including Senior Call Center Team Lead from 2009 to 2013 and RPO/Para Recruitment Manager from 2013 to 2015. Her extensive experience at Banfield reflects her growth and development in operational and recruitment management.
Professional Background
Michelle Oanh Phuong has built a comprehensive professional background in the pet health industry. Her roles have spanned over two decades, primarily focused on operational management, recruitment, and partnership development. This extensive experience has equipped her with a deep understanding of the industry's dynamics and the operational needs of pet health organizations.