Rahul Raj
About Rahul Raj
Rahul Raj is an Information Technology Team Lead with extensive experience in managing IT infrastructure services and providing end-user support. He has worked in various roles across multiple companies, including athenahealth, Dhani, and Shell, and possesses strong skills in project leadership and people management.
Current Role at Kinship
Rahul Raj serves as the Information Technology Team Lead at Kinship, a position he has held since 2022. In this role, he is responsible for overseeing IT infrastructure services and ensuring effective end-user support. His leadership in IT operations contributes to the organization's overall efficiency and productivity.
Previous Experience in IT Support
Prior to his current position, Rahul Raj worked at several notable companies in the information technology sector. He was an IT Support Specialist at athenahealth from 2016 to 2018, where he provided technical support in India. He also served as an Executive and Critical IT Support Engineer at Shell from 2018 to 2020, and as a Senior Global IT Support Engineer at Deserve from 2020 to 2021.
Leadership Role at Dhani
Rahul Raj held the position of Systems Tech Lead at Dhani from 2021 to 2023. In this role, he managed IT operations and led a team to enhance service delivery. His experience in this leadership position further solidified his expertise in project management and people management within the IT sector.
Educational Background
Rahul Raj completed his Bachelor of Technology (B.Tech) in Computer Science and Engineering from Government Engineering College, Sreekrishnapuram, Palakkad, Kerala, affiliated with Calicut University, from 2004 to 2008. He also attended Holy India English Medium School, Parur, for his 10th grade and Sahodaran Memorial Higher Secondary School, Cherai, for his 12th grade.
Technical Skills and Tools
Rahul Raj possesses a range of technical skills relevant to IT operations. He has hands-on experience with tools such as JIRA, Confluence, ManageEngine, ServiceNow, ITIL, Aspect, and Airwatch. His expertise includes managing IT infrastructure services and providing effective end-user support, which enhances the operational capabilities of the teams he leads.