Susannah Teran
About Susannah Teran
Susannah Teran is a Senior Service Designer at Kinship, focusing on innovative solutions in the pet care industry. She has extensive experience in veterinary medicine and service design, having previously held various managerial roles at Banfield Pet Hospital.
Work at Kinship
Susannah Teran has been employed at Kinship as a Senior Service Designer since 2019. In this role, she focuses on developing innovative solutions that enhance the pet care experience for both customers and veterinary teams. Her work aims to revolutionize the pet care industry through effective service design.
Experience at Banfield Pet Hospital
Susannah Teran held multiple positions at Banfield Pet Hospital over an extended period. She worked as a Doctor of Veterinary Medicine from 2004 to 2010, followed by roles as Project Specialist from 2002 to 2004, Senior Manager of Medical and Client Systems from 2012 to 2014, and Senior Manager of Strategic Planning and Analysis from 2014 to 2017. Her tenure at Banfield spanned from 2002 to 2017, primarily based in Vancouver, Washington.
Education and Expertise
Susannah Teran studied Medicine at Universidad Nacional Autónoma De México, where she earned her Doctorate in Veterinary Medicine from 1998 to 2002. She also holds a Bachelor of Arts degree from the University of Pennsylvania, which she completed from 1992 to 1996. Additionally, she has expertise in Enterprise Risk Management, focusing on identifying and mitigating risks within veterinary operations.
Public Speaking Engagements
Susannah Teran engages in public speaking to share her insights and innovations in the veterinary and pet care industry. Through these engagements, she aims to contribute to the ongoing dialogue about advancements and best practices in pet care.