Priscilla Howell
About Priscilla Howell
Priscilla Howell serves as the Lead Concierge at Kinside since 2021, bringing extensive experience in customer service and team development from various roles in the education and software industries.
Work at Kinside
Priscilla Howell has been serving as the Lead Concierge at Kinside since 2021. In this role, she is responsible for providing exceptional customer service and support to clients. Her position involves managing client inquiries and ensuring a seamless experience for users. Priscilla's focus on customer service excellence aligns with Kinside's mission to support families in finding quality childcare solutions.
Previous Employment Experience
Before joining Kinside, Priscilla Howell held various positions across multiple organizations. She worked as a Senior Admission Counselor at Wesleyan College from 2004 to 2006, where she guided prospective students through the admissions process. From 2014 to 2020, she served as the Director of Operations at Fundy Software, overseeing operational strategies. Additionally, she held assistant management roles at Coach, Pier 1 Imports, and Gap Inc./Banana Republic, contributing to team development and customer service.
Education and Expertise
Priscilla Howell earned her Bachelor's degree in Communications from Wesleyan College, where she studied from 2000 to 2004. Her educational background has equipped her with strong communication skills, which she applies in her professional roles. Priscilla possesses expertise in full cycle recruiting and project management, demonstrating her ability to lead teams and manage various projects effectively.
Team Development Skills
Priscilla Howell has a talent for building and developing teams. Throughout her career, she has focused on fostering a collaborative environment that enhances team performance. Her experience in management roles has allowed her to implement strategies that promote teamwork and improve overall service delivery.