Anandh Dhanasekaran

Senior Technical Account Manager @ Kissflow

About Anandh Dhanasekaran

Anandh Dhanasekaran is a Senior Technical Account Manager at Kissflow, where he focuses on maximizing customer satisfaction and product utilization. He holds a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from Anna University Chennai and has a diverse professional background in various technical roles.

Work at Kissflow

Anandh Dhanasekaran has been serving as a Senior Technical Account Manager at Kissflow since 2023. In this role, he focuses on ensuring that customers maximize the value of the products offered by the company. His responsibilities include enhancing customer satisfaction and product utilization, which are critical for maintaining strong client relationships. Anandh operates in a hybrid work environment based in Chennai, Tamil Nadu, India.

Education and Expertise

Anandh Dhanasekaran completed his Bachelor of Engineering in Electrical, Electronics, and Communications Engineering at Anna University Chennai from 2010 to 2014. His educational background provides him with a solid foundation in engineering principles, which he applies in his technical roles. Additionally, he has a high school education from Doveton Corrie Boys Higher Secondary School, where he studied Anglo Indian from 1998 to 2010.

Professional Background

Anandh Dhanasekaran has a diverse professional background with experience in both legacy IT environments and startup ecosystems. He began his career at Tata Consultancy Services, where he worked as an Assistant System Engineer from 2014 to 2015, followed by a role as a System Engineer until 2018. He transitioned to various positions, including IT Analyst at Tata Consultancy Services, Senior Product Specialist at Freshworks, and Customer Success Manager at TransUnion. His roles have allowed him to develop a broad skill set in customer support and technical account management.

Previous Employment

Before joining Kissflow, Anandh held several positions that contributed to his expertise in customer success and technical support. He worked at Freshworks as a Technical Account Manager from 2019 to 2021 and as a Senior Product Specialist for three months in 2019. He also served as a Customer Onboarding Specialist at Zuper Inc for three months in 2021 and as a Customer Success Manager at TransUnion from 2021 to 2023. This varied experience has equipped him with valuable insights into customer needs and product management.

Interests and Personal Pursuits

Anandh Dhanasekaran has a passion for adventure sports and climate change, indicating a commitment to personal interests outside of his professional life. These pursuits reflect his diverse range of interests and a proactive approach to engaging with global issues. His involvement in such activities may contribute to his adaptability and problem-solving skills in his professional roles.

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