Assad Ahmed
About Assad Ahmed
Assad Ahmed is a Senior Technical Solutions Specialist at Kissflow, where he has worked since 2023. He has a background in technical solutions and customer service, with previous roles at Kissflow, Genisys Group, and Aegis Customer Support Services.
Current Role at Kissflow
Assad Ahmed currently serves as a Senior Technical Solutions Specialist at Kissflow. He has held this position since 2023. In this role, he is responsible for providing advanced technical solutions to clients, ensuring that their needs are met effectively. His expertise contributes to the overall success of the team and the satisfaction of clients.
Previous Experience at Kissflow
Assad Ahmed has a history with Kissflow, having worked there in multiple capacities. He served as a Technical Solutions Specialist from 2022 to 2023 for 11 months. Prior to that, he was an Associate Technical Solutions Specialist from 2021 to 2022 for 1 year. His progression within the company reflects his growing expertise in technical solutions.
Experience at Genisys Group
At Genisys Group, Assad Ahmed worked as a Quality Assurance Executive from 2019 to 2021 for 2 years. He also held the position of Customer Service Associate from 2018 to 2019 for 11 months. His roles involved ensuring quality standards and providing customer support, showcasing his versatility in both technical and customer-facing positions.
Background in Customer Service
Assad Ahmed began his career in customer service at Aegis Customer Support Services Private Limited, where he worked as a Senior Customer Service Executive from 2017 to 2018 for 10 months. This experience laid the foundation for his skills in client interaction and support, which he later applied in his technical roles.
Education at RJS PU College
Assad Ahmed studied at RJS PU College in India from 2013 to 2015 for 2 years. His education provided him with a foundational knowledge that has supported his career development in technical solutions and customer service.