Mohammed Yasar Arafath A
About Mohammed Yasar Arafath A
Mohammed Yasar Arafath A is a Technical Account Manager at Kissflow, where he has worked since 2022. He has a background in customer success and solutions, with a Bachelor of Engineering in Computer Engineering from Aalim Muhammed Salegh College of Engineering.
Work at Kissflow
Mohammed Yasar Arafath A has been employed at Kissflow since 2019, holding various roles within the Customer Success team. He currently serves as a Technical Account Manager, a position he has held since 2022. Prior to this role, he worked as a Senior Solutions Specialist from 2020 to 2022, and as a Technical Solutions Specialist from 2019 to 2020. His responsibilities have included developing strategic onboarding plans aimed at enhancing customer engagement and satisfaction.
Education and Expertise
Mohammed Yasar Arafath A earned a Bachelor of Engineering in Computer Engineering from Aalim Muhammed Salegh College of Engineering, completing his studies from 2014 to 2018. His educational background provides a solid foundation for his technical roles in the SaaS industry, particularly in customer success and account management.
Background
Mohammed Yasar Arafath A is based in Chennai, Tamil Nadu, India. He has developed strong interpersonal skills that facilitate effective rapport-building with clients. His experience in customer service and relationship management is evident through his work in various capacities at Kissflow, where he has consistently focused on enhancing customer experiences.
Achievements
Throughout his career at Kissflow, Mohammed Yasar Arafath A has demonstrated a proven track record in relationship building and customer service within a SaaS environment. His strategic approach to onboarding and customer engagement has contributed to improved customer satisfaction and retention.