Nancy Leo Soundar Raj
About Nancy Leo Soundar Raj
Nancy Leo Soundar Raj is a Research Analyst with expertise in company profiling and market research. She has a background in customer service and holds a B.Com and M.Com in Business/Commerce.
Current Role at Kissflow
Nancy Leo Soundar Raj serves as a Research Analyst at Kissflow, a position she has held since 2021. In this role, she specializes in company profiling, primary and secondary research, and market research. She supports weekly campaign activities by generating contacts and compiling bounce reports. Her expertise includes using databases such as Hubspot, Salesmate, and Zoominfo to enhance research capabilities.
Previous Experience at FIRST SOURCE BPO SERVICES PRIVATE LIMITED
Prior to her current role, Nancy worked at FIRST SOURCE BPO SERVICES PRIVATE LIMITED as a Senior Customer Service Associate from 2015 to 2019. During her four years there, she developed skills in customer service and gained experience in handling client interactions.
Internship Experience at Kissflow
In 2021, Nancy completed a two-month internship at Kissflow in Chennai, Tamil Nadu, India. This experience provided her with foundational knowledge and exposure to the company's operations, contributing to her subsequent role as a Research Analyst.
Education and Academic Background
Nancy completed her Bachelor of Commerce (B.Com) at Prince Shri Venkateshwara Arts And Science College from 2012 to 2015. She furthered her education by obtaining a Master of Commerce (M.Com) from the University of Madras, where she studied from 2017 to 2019. Her academic background in Business and Commerce supports her research and analytical skills.
Research Skills and Expertise
Nancy possesses strong research skills, particularly in finding decision makers' contact information, revenue and funding details, and mailing addresses. She is knowledgeable in keyword search techniques, which enhance her research capabilities. Her proficiency in web research allows her to gather valuable insights and data for her projects.