Sandeep B.
About Sandeep B.
Sandeep B. is a Technical Account Manager at Kissflow, where he has worked since 2023. He has a background in customer success and technical support, with previous roles at Zuddl, Zoho Corporation, Zone Tech Solutions, and Tech Mahindra.
Work at Kissflow
Sandeep B. has been serving as a Technical Account Manager at Kissflow since 2023. His role involves acting as a trusted advisor to customers, ensuring their needs are met throughout their journey with the company. He works in a hybrid environment based in Chennai, Tamil Nadu, India. Sandeep focuses on building strong relationships with clients and delivering tailored solutions that align with their specific requirements.
Previous Experience in Customer Success
Prior to his current role, Sandeep worked as a Customer Success Engineer at Zuddl from 2021 to 2023. In this remote position, he contributed to enhancing customer satisfaction and success. His experience also includes a tenure at Zoho Corporation as a Senior Technical Support Engineer from 2018 to 2021, where he provided technical assistance and support to clients in Chennai, Tamil Nadu.
Technical Background and Skills
Sandeep B. has a solid technical background, having started his career as a Junior Web Developer at Zone Tech Solutions Pvt Ltd from 2016 to 2017. He then transitioned to a Technical Support Engineer role at Tech Mahindra Business Process Services from 2017 to 2018. His expertise lies in bridging the gap between customer success and engineering teams, facilitating effective communication and collaboration.
Education and Expertise
Sandeep B. earned a Bachelor of Engineering (BE) in Computer Science from B S Abdur Rahman University of Science and Technology, completing his studies from 2010 to 2014. His educational background provides a strong foundation for his technical roles and customer-focused approach in the technology sector.
Commitment to Customer Success
Sandeep is dedicated to ensuring customer success from the initial implementation phase to ongoing support. He actively seeks opportunities to expand his knowledge in emerging technologies and stays updated on industry trends. His commitment to delivering solutions that exceed customer expectations is a key aspect of his professional philosophy.