Chiragi Desai
About Chiragi Desai
Chiragi Desai serves as the Associate Director of Global Customer Experience at Kite Pharma, a position she has held since 2022. She has extensive experience in the healthcare sector, having worked in various roles at NHS Blood and Transplant and Gilead Sciences.
Current Role at Kite Pharma
Chiragi Desai serves as the Associate Director of Global Customer Experience at Kite Pharma. She has held this position since 2022, contributing to the company's focus on enhancing customer engagement and satisfaction. Based in London, England, she plays a key role in shaping the customer experience strategy within the organization.
Previous Experience at NHS Blood and Transplant
Chiragi Desai has extensive experience at NHS Blood and Transplant, where she held multiple roles. She worked as a Manufacturing Team Leader for six months in 2012. Following this, she served as an Issue Specialist from 2012 to 2014 and later as a Hospital Services Manager from 2016 to 2018. Additionally, she was the Hospital Services Team Manager from 2014 to 2016, accumulating a total of four years of experience in various managerial capacities.
Experience at Gilead Sciences
Chiragi Desai worked at Gilead Sciences from 2018 to 2022, where she held the position of Senior Cell Therapy Case Manager for two years. Prior to this role, she served as a Cell Therapy Case Manager from 2018 to 2020. Her time at Gilead Sciences was marked by her involvement in case management within the cell therapy sector, contributing to patient care and treatment processes.
Education and Qualifications
Chiragi Desai studied at London Metropolitan University, where she earned a Master of Science (MSc) in Biomedical Sciences, General. Her studies took place from 2009 to 2010, providing her with a strong foundation in the biomedical field that supports her professional roles in healthcare and customer experience.