Ryan Mc Ferran
About Ryan Mc Ferran
Ryan Mc Ferran is an I.T. Systems Engineer Lead at Kitty Hawk, where he has worked since 2020. He has extensive experience in information technology, having held various roles at Kitty Hawk and other companies, and possesses strong communication skills and a commitment to user satisfaction.
Current Role at Kitty Hawk
Ryan Mc Ferran serves as the I.T. Systems Engineer Lead at Kitty Hawk, a position he has held since 2020. He is based in Palo Alto, California, and has been instrumental in overseeing the deployment and management of I.T. systems within the organization. His role involves enhancing employee productivity through effective I.T. solutions and ensuring the seamless operation of company assets.
Previous Experience at Kitty Hawk
Prior to his current position, Ryan Mc Ferran worked at Kitty Hawk in various capacities. He began as an I.T. Support Specialist from 2015 to 2016, followed by roles as a Technical Support Engineer from 2016 to 2018 and as an I.T. Systems Administrator from 2018 to 2020. His experiences in these roles contributed to his expertise in managing I.T. systems and supporting user needs.
Career Background
Ryan Mc Ferran has a diverse career background in information technology and systems management. He worked at Myraqa, Inc. as an Assistant Manager of Information Systems from 2013 to 2014 and at Illumina in the same role from 2014 to 2015. Additionally, he has experience as a Quality Assurance Tester at Cryptic Studios and Atari, Inc. in 2011. His early career included a position as a Student Assistant III at California State University, Sacramento.
Education and Qualifications
Ryan Mc Ferran studied at California State University-Sacramento, where he earned a Bachelor of Arts in Communication Studies with a minor in Computer Science from 2002 to 2010. He also attended San Jose City College, achieving an Associate of Science in Computer Information Systems from 2012 to 2014. His educational background supports his technical skills and communication abilities in the I.T. field.
Technical Skills and Expertise
Ryan Mc Ferran possesses strong technical skills in I.T. systems, particularly in Software as a Service (SaaS) and Infrastructure as a Service (IaaS) deployments. He is known for his effective communication skills, which enable him to address a variety of user needs. His focus on user and employee satisfaction drives his approach to resolving issues and implementing efficient I.T. solutions.